Oversold, Under delivered. - Customer Service Agent RDI Employee Review

2.0
29 May 2018
Recommend
CEO approval
Business outlook

Pros

Employee events, attempts at friendly environment, free employee gym.

Cons

-BEDBUGS- -HEAT AND A/C OFTEN BREAK- RDI WILL EXPECT YOU TO WORK AT YOUR DESK IN TEMPS AS HIGH AT 100 DEGREES AND BELOW FREEZING. CANNOT GET HEAT OR A/C TO FUNCTION BUT HAS BUDGET TO REPLACE SITE MANAGERS WALL WITH GLASS. OSHA NEEDS TO SHUT THIS PLACE DOWN. Overworked/underpaid, dishonest management, policies constantly changing, those with children should not apply. RDI lies to clients for business and cheats PCI compliance. You will go through two weeks of training to not know how to carry out your job on the floor. No opportunity for advancement. Very cliquish and classist environment, virtually no people of color in management. Promises of raises/promotions are fraudulent. Sexual harassment is rampant. New employees hired on at $12/hr while employees who have been there years are not able to get a raise higher than $11/hr, including management.

Explore other reviews about RDI

5.0
14 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

5.0
16 June 2026
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CEO approval
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Cons

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