Last Resort Job - Call Center Agent RIVERBAY Employee Review

1.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Benefits are ok Other agents are good to get along with Union

Cons

Management is made up an immature gaslighter, an abrasive nitpicker, a guy that only is there cause of his relation to the director, and the director who is nice and a great listener but seems to be unable to make change that she says will happen. You aren’t given any tools to properly help residents beyond sending emails and making appointments. And half the time those emails aren’t responded to. Monthly meetings are scheduled and moved around very frequently leaving little opportunities to schedule around them. Will sometimes completely change your schedule without asking and say it’s mandatory. No upward mobility, only way you can move up is if you have a kid with one of the managers it seems.

Explore other reviews about RIVERBAY

5.0
17 July 2024
Recommend
CEO approval
Business outlook

Pros

great location to work and fair hours

Cons

salary should be update to compete within the industry

2.0
26 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Weekly pay, weekly pay, weekly pay

Cons

Poor management, no flexibility, anti remote or hybrid work in any form, awful hr department, incompetence, no room for growth, no internal promotions, no raises, low pay

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