Not a place for career growth - Account Service Representative RTC Employee Review

2.0
31 Jan 2015
Recommend
CEO approval
Business outlook

Pros

- Benefits - good 401(k), medical, dental, they cancelled vision which was ok for me but not for some employees - flexible hours - 9 hour day with an hour lunch and you can start between 7-9 - client brand names

Cons

- Management gives zero feedback or guidance - People quit constantly because they realize they're getting paid far less than competitors - The company claims to be "open book" but is absolutely not - don't hide behind EBITA - No opportunities for training or development - They tell everyone about quarterly company town hall meetings but only have them once or twice per year - Bonus goals have no actual tie to metrics, nobody receives what they hope to

Explore other reviews about RTC

5.0
15 July 2025
Recommend
CEO approval
Business outlook

Pros

Great Company to work for

Cons

Overall there are no cons

avatar
RTC Response
10mo
Thanks so much for the kind words. We're glad to hear you're enjoying your experience and genuinely appreciate your feedback. Thanks for being part of the team!
2.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

very nice people to work with. European management is nice at giving donuts to everyone every week.

Cons

It’s a drill sergeant nightmare in the department where there’s one person who literally dictates based on fear and threats. Wish they would have a heart.

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RTC Response
2mo
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had positive experiences with your colleagues and appreciate the sense of community within the team. We’re very concerned to hear your comments regarding the management experience in one of our departments. Creating a respectful, supportive, and professional work environment is a top priority for us, and feedback like this is taken seriously. We do not support leadership approaches based on fear or intimidation. We encourage you to reach out directly to HR or leadership so we can better understand your experience and address the situation appropriately. Your feedback is important and helps us continue to improve. Thank you again for sharing your perspective.
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