A year later & much is the same: trust continues diminishing & there's lots of talk but little effective action - Programmer RTI International Employee Review

- When employees raise concerns, such as via an internally published list of questions staff wanted to ask in a recent company-wide meeting, leadership waves the concerns away, pointing to our company satisfaction survey results, and doesn't address most of our questions. They focus so much on the quantitative metrics they choose to look at and overlook qualitative expressions of concern. It feels like they value respect for the institution and the written word over respect for the individual. UPDATE on 11/13/24: One day after this review was published on Glassdoor (I wrote it on 11/10 and this review showed up on 11/12), RTI ended up internally publishing a list of responses to all of the questions asked during the company-wide meeting I mentioned, so I appreciate their transparency in that regard. However, as of today, they still haven't posted responses to the anonymously asked questions I previously mentioned. - Upper-level management relies too much on internal hires. They revamped their hiring process in an attempt to be more equitable. However, their efforts were insignificant, and they still ended up choosing internal white men for their upper-level management positions anyway because of their 'industry experience.' - Employees are pushed to prioritize client demands to the point of burnout. This is my wide impression across all my coworkers, yet more practical effort is needed to lighten loads and decrease pressure. We express this concern, and we instead are directed to take care of our mental health. The pressure is blamed on us as individual employees rather than on the culture. - Technology managers let the SAS license expire and then only informed SAS programmers of the license's expiration after the license had already expired, not giving staff enough time to switch from SAS to open-source programming languages in all of their SAS-dependent projects. This increased the pressure many of us programmers feel in our already high-pressure day-to-day work. - Each of these items decreases my sense of trust toward the company.