Just a rung on the ladder - Operations Manager Radial Employee Review

1.0
7 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Pay is decent, although not always on time or correct.

Cons

So many, so I'll just hit the high ends. No work to life balance. Poor planning by upper management means they will call OT at the last minute. During peak they will add days to work without any need while they take off. Absolute disregard for quality until an audit is failed. Night shift runs with no leadership. Managment that are there sit in office on the internet and do not hold associates accountable. No 401K and no plans to add in the future. Much higher turnover than average means managers are expected to meet achieve nearly unattainable results using temps with little to no experience and extremely poor training. Upper management fosters an "us vs. them" atmosphere with the client and blatantly lie reporting metrics and measures being put into place to address quality/production issues. Theft is rampant, vehicles are broken into constantly due to not enough security. No vetting of temps means workforce is comprised of convicted felons, some even wearing ankle monitoring devices!!

Explore other reviews about Radial

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Benefits Enjoy the team I work with

Cons

Depends how you feel about a bit corporate company

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Radial Response
3w
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with remote work flexibility and a supportive team—both are important to us. We also appreciate your perspective on the corporate feel. Feedback like this helps us identify opportunities to simplify processes and strengthen connection across teams. Thank you again for taking the time to share your perspective.
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