Think twce - CSR-Tier I Radial Employee Review

2.0
25 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Not bad in a pinch for a "job", Vacation time if you can wait long enough to get converted.

Cons

Alot of back stabbing going on, alot of undertime when slow, equipment and software hardly works or keeps up with the call volume. No work/liferatio to speak of. Will terminate you and lie to your face with the reason. Poor pay, minimal raise (1.39 in the years i was there) An incentive pay was given for peak season, then dropped after peak was over.

Explore other reviews about Radial

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Benefits Enjoy the team I work with

Cons

Depends how you feel about a bit corporate company

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Radial Response
3w
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with remote work flexibility and a supportive team—both are important to us. We also appreciate your perspective on the corporate feel. Feedback like this helps us identify opportunities to simplify processes and strengthen connection across teams. Thank you again for taking the time to share your perspective.
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