Not Good - Çustomer Service Representative Radial Employee Review

1.0
21 June 2023
Recommend
CEO approval
Business outlook

Pros

Work from home. They hire anyone during peak season .

Cons

Pay is very low compared to industry standards. Some of the years I worked there, they didn't even give any raises. The years they did give raises, they were less than two percent. They don't treat employees well and take them for granted. Benefits were all reduced and are sub-standard. They bring in temp workers during season and pay them more than the tenured employees. Dead end job with no advancement.

Explore other reviews about Radial

5.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

People Work Supervisors Managers Schedule

Cons

Sometimes a lot of pressure Peak season Some benefits Nothing Nothing

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Radial Response
9mo
Thank you for your positive feedback! We're so glad to hear you think we're a great company. We recognize that peak seasons can bring added pressure, and we truly appreciate the dedication and resilience our team shows during those times. We're always looking for ways to support our employees and make those busy periods more manageable. Thanks again for being part of our journey!
4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Benefits Enjoy the team I work with

Cons

Depends how you feel about a bit corporate company

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Radial Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with remote work flexibility and a supportive team—both are important to us. We also appreciate your perspective on the corporate feel. Feedback like this helps us identify opportunities to simplify processes and strengthen connection across teams. Thank you again for taking the time to share your perspective.
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