Great company, terrible management - Contact Center Representative Radius Recycling Employee Review

The company has terrible management. I would really suggest that corporate takes a good look at the supervisors, and council them accordingly. I would consider hiring a current representative to train the new reps, as the trainers in the past have been very ignorant as to what our jobs entail, and processes and procedures of the contact center. It is very hard to advance within the company, mainly because HR throws a fit whenever someone tries to advance.