I got great service skills from them, but other than that the inner structure needs to change. - Cashier Raising Cane's Employee Review

3.0
23 Feb 2011
Recommend
CEO approval
Business outlook

Pros

Cane's is a great "1st job" overall. You get paid training, you have great co-workers to talk to, and we try to treat each other like family. We get great company events like the Summer Picnic and our holiday party. We also have great owners!

Cons

It may be certain stores, but the management has to be a con. They need more stable management. Period. Some managers who make the schedules like to be biased and give all the good hours to their favorites, while the ones that really need it are asking for more hours and not getting them which leads to that crewmember going to higher management about it. You don't get a lot of recognition, they like to take that for themselves. If there's a complaint about a manager from a crewmember, they usually don't look into it (unless it's serious). It's stressful and sometimes when they send other crewmembers home way to early and one person can't handle cleaning lobby by themselves after a rush. It take a year to get a raise even when you tell them you're due for one. They don't keep up with their paperwork and to which person needs what.

Explore other reviews about Raising Cane's

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

They take care of us and develop us very well, would never be in this position in life without canes and what my area did for me.

Cons

Mentality needs to be extremely strong to succeed

avatar
Raising Cane's Response
1w
Thank you for working hard and having fun with us! We really appreciate the awesome, five-star review!!
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

avatar
Raising Cane's Response
2w
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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