Went downhill quickly - Crew Member Raising Cane's Employee Review

3.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

-There are lots of employees, so even if you don’t get along with someone there’s a good chance you don’t have to see them very frequently -automatic pay raise after 6 months and 1 year -24 hours sick pay available when you start

Cons

When I first started working here, it was under different management. The general manager made everyone feel appreciated and made it a point to say hello and goodbye to all their employees, and complimented their work frequently. We changed management and it is horrible. You can feel that no one wants to be there. Management does not listen to scheduling requests, and they will add you or take you off the schedule less than 24 hours before your shift without calling or texting. Hours are very inconsistent, it is normal to get 30 hours one week and 8 the next week. They WILL NOT give anyone overtime, no matter what. No one that works here is a full time employee except for a few of the managers. -most of the managers are okay, but there is one specific higher up manager that is very mean. She treats the other managers very poorly and sometimes the employees as well. She does not show respect for her coworkers!

avatar
Raising Cane's Response
2y
Thank you for the detailed feedback. Our Crew is very important to us and want to ensure we have a great culture in every Restaurant. Please contact us at CanesCrew.com where we can gather more details and immediately look into your concerns. Thanks again!

Explore other reviews about Raising Cane's

5.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

They take care of us and develop us very well, would never be in this position in life without canes and what my area did for me.

Cons

Mentality needs to be extremely strong to succeed

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Raising Cane's Response
3w
Thank you for working hard and having fun with us! We really appreciate the awesome, five-star review!!
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

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Raising Cane's Response
1mo
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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