2mo
Thank you for sharing your experience and for the many years you spent with our organization.
We know this work is demanding, and we take concerns about culture, leadership and staff support seriously. Creating a safe and respectful environment for both employees and participants matters to us.
Some of the statements shared don’t reflect our standards or how we operate. We have clear policies and oversight in place, and any concerns are taken seriously and reviewed. We also support staff in speaking up and do not tolerate retaliation.
We continue to put more focus on supporting staff. This includes offering psychological safety training and recently increasing paramedical coverage for mental health practitioners through to $1,500 per year. We’re also working to better promote our Total Rewards package so employees fully understand the supports available to them (thanks for noticing our TikToks!).
With more than 1,000 employees, ongoing recruitment is part of operating at our size. Many people build long careers here—we regularly celebrate 20-, 25- and 30-year milestones. Others come to gain experience and move into different roles, and that’s part of the sector. What doesn’t change is our focus on participants.
Our programs, including supportive living, are person-centred, with each individual’s needs at the forefront.