Good Job - Guest Experience Specialist Rapport (London) Employee Review

Dear former employee, We appreciate the time you have taken to leave this review. Did you work in London, or across the pond with our team in New York? In the UK, we pay salaries which are benchmarked and fall in the upper quartile for the industry, and we conduct benchmarking exercises at least once each year. If you feel that your salary did not reflect the level of work that you do, we hope that you felt comfortable to discuss this with your manager locally. We value the career progression of our ambassadors and have a huge number of internal moves and promotions within the company. In 2021 alone, 25% of our vacancies were filled by internal moves and of those, 70 % were promotions. We are pleased to read that you found regular shifts, with the possibility of working additional hours a positive. If you would like to expand on anything you have mentioned in your review, please feel free to reach out to samh@rapportservice.com. If you were part of our team in New York, I will try pass on your feedback to the right person in our team there! Kind regards, The Rapport People Team