Poor employer - Anonymous employee Rattan Direct Employee Review

Reasonable working hours Great colleagues who help out however they can, both the UKA and Kenya group

Non existent medical cover offered in your contract which you are to get after a year of working there No proper structure in some departments as some teams rely on themselves wholly with no leadership to bridge the gap to management and guide them Products being sold are not available and there are delays on getting them hence need to lie to customers who have already paid

Supportive team culture with collaborative colleagues who make work enjoyable. Commission opportunities incentivize strong performance.

Workload peaks are intense, especially during seasonal rushes. Limited career progression unless roles open up in management. Base salary could be more competitive compared to industry standards. Communication gaps between departments sometimes cause delays.