Pros
First of all, I’d like to point out that I left voluntarily since one of the administrative posts wanted to imply that all the negative reviews were from people that were fired. Here is my honest review of Rawlings after being there for several years and voluntarily leaving after contemplating my worth as an employee and individual. My first pro is the vast majority of the direct managers (team managers) that I had experience were great, understanding, just wanting to help. I had one bad manager and she is no longer there. The other pro is that I feel like HR has been listening to the bad reviews and really trying to make a difference in the employee culture and providing a lot of events (pre-COVID) and implementing Rawlings Cares initiatives which are all employee centric measures to improve employee morale and it’s the thought that counts for me and those things helped improve my outlook on Rawlings.
Cons
The biggest reason that I left Rawlings were for certain benefits so if these benefits don’t affect you, then it may be worth to consider Rawlings for employment. The following benefits were very important for me and were a main contributing factor in why I left. There is no paid parental leave, 401k matching is almost non existent since the match is so low, and I wanted the option for full remote. For the topic of working remotely, during COVID, Rawlings had to come up with a remote option as did any other company that wanted to stay operational. Employees had to provide their own equipment (laptops, internet, keyboards, etc) and were not compensated in any way. (plus this occurred after being told that our business model required us to be in office which never made any sense and that was proven to be untrue as they were able to figure out a way when they had to). After much turnover and unhappiness from the employees about having to return to the office full time, they have now offered a remote hybrid option. However, you still have to provide your own equipment (they even sent out a supplies list and how much each thing would be-probably about $400 worth) plus, at least for the mean time, its 2 weeks at home, 2 weeks in the office. That sounds like a torturous limbo to me to have to finally get in a routine at home and then have to go back into the office. Also there were metric related requirements in order to be eligible to work from home as well as continue working from home (well for half of each month). They said 80% of the employees would qualify for that but I feel like that number was incorrect or maybe just everyone I knew was in that 20%… The last thing that I would like to talk about is the salary. I was told in my interview that the average salary after bonuses (which are almost like a commission) was something like $70k or some huge number like that (the base is currently $47k). However I also feel that the number is inaccurate. I would like to know if that is excluding outliers and how old that number is, because we lost one of our biggest clients about 2 years ago and I know everyone’s recoveries reflected that. Your bonusing potential depends on what kind of files are getting put in your queue but even more so on what your client mix is. Even if you hit your invoicing requirements, some clients are notorious for not getting recoveries to you so even if you did everything correctly, it might be harder for you to see that money than if someone else has the exact same situation but with a different client. I know that for me, I usually made very little over the base salary.