Not a terrible place to work - Marketing Associate RealPage Employee Review

3.0
23 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The team leads are awesome people. RP has great benefits with decent pay and opens the door into onsite property management.

Cons

Repetitive. I felt like a robot being drained from my will to live. Adherence. Hope you don’t have a call run over into your break then think you’ll be able to take your break ten minutes later without risk of penalty. Hope you’re fond of dehydration. Those back to back calls set to auto answer doesn’t give you a lot of time to sip your water. Went to the dr plenty of times for dehydration. Even hospitalized. They were super understanding with my absence during that time, though. They’ll tell you that you can pause to drink water during your calls, but if you’re heard being human or pausing while on the phone then you’re penalized for it later. You’ll look around the room and see that the person across the walk way is sleeping at their desk bc they literally have no calls coming in. Meanwhile you haven’t had a chance to catch a breath since your last break. Some people would average 30 calls a day while others averaged over 100! It’s been almost six months since I’ve worked there and I still have not received my HSA benefits that I earned during my first year of employment. Ive contacted HR (email only contact info!!!) many times and been ignored. They have a few super great policies and they used to not be a terrible place to work. Like summer 2016 was fairly decent. Skip forward to the next year and half of the departments disappeared and your job is at risk of being outsourced. They were voted best place to work this year. It’s funny bc they had all these super cool fun events going on during this time so all the new hires would think RP was soooo awesome. They even got us a basketball goal in the break room I don’t think RP is a bad place to work...it’s just not a great place if you want to keep your will to live or if you like job security...

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RealPage Response
8y
Thank you for your post and your respect for team leads, benefits and pay. I took a lot of time analyzing your cons to the point, I will be discussing your thoughts with the Contact Center leadership team. To your HSA, pls call Stephanie at 973-820-3443 and she will personally help you immediately resolve if it, if it has not already happened. I wish you nothing but the best in your future endeavors. Sincerely, Kurt Twining

Explore other reviews about RealPage

5.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Team work and collaboration is key within our team.

Cons

The job is fast pace which I like but I know some find it hard to keep up.

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RealPage Response
2w
Thank you for sharing your experience! It's wonderful to hear that teamwork and collaboration are thriving within your team—those are values we truly cherish. We also appreciate your perspective on the fast-paced environment. While we know it's not for everyone, it's great to hear that you find it energizing. We're grateful to have team members like you who embrace the pace and contribute to a strong, collaborative culture. Thank you for being part of the team!
1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Good engineering tooling. Talented engineers and teammates. Flexible remote work.

Cons

I ran one of RealPage's larger engineering product teams for three years, hiring and developing more than half of the engineering managers and engineers on my organization. I believed I was building something that mattered. Instead of promoting the person already doing the work, leadership hired a lateral engineering manager alongside me. Over time, responsibility stayed with me while authority and support shifted elsewhere. I became the person expected to absorb every problem. My first manager used me to fill every gap instead of developing me. I was expected to handle support, incident response, production releases, coding, architecture, project management, and people management—all at the same time. My second manager sidelined me, criticized me, and focused on replacing me instead of developing me. I was once told I was "lucky to be useful, or I wouldn't still be here." That statement summed up the culture. Leadership expected constant availability while frequently being unavailable themselves. When leadership was out, I was expected to cover. I spent over a year supporting both U.S. and India time zones, making true time off nearly impossible. RealPage has incredibly talented people, but talented employees cannot overcome a culture where managers are consumed instead of developed. I loved building teams. I just wish the company had valued the people who built them.

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RealPage Response
5d
Thank you for sharing such a candid and detailed account of your experience. We're glad the engineering tools, talent, and flexibility of remote work stood out positively, and we take seriously what you've described about being stretched across responsibilities without matching authority or support. No manager should feel they have to absorb everything alone, and your point about developing managers rather than overloading them is well taken. We'd welcome the chance to understand your experience further—please consider reaching out to your HRBP so we can address this directly. Thank you for the years you have invested in building your team.
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