Pros
Anyone thinking about working for RealPage read this ASAP. You work 104% of the time you are there. Every two weeks you work 4500 minutes and 300 of those minutes you have a break. That equals 4200 minutes you are on the phone and expected a 95% adherence at least. It's not that i don't like hard work, but when I am constantly having anxiety attacks because team leads are breathing shops down my back makes coming to work dreadful. The quality shopper didn't like me and scores I knew I should have had a high score ended up low. They never have anything positive to say. They treated me horrible. One guy was always watching me and when I told my team lead she can only say she knows him and he's not like that. What? Nevertheless, he wouldn't stop and they looked at me like I was a problem. Besides sexual harassment, I was always followed by the Manager. She couldn't stand me. The team leads are not even helpful. I see them talking to each other more than I see them coaching and helping associates. They laugh and make fun of those beneath them. What kind of an environment is that. My check was not worth the amount of work I put in. I felt like I was chained to a desk. I got so tired of the infraction policy. It is clear they cannot comprehend the fact that employees are humans. They work us like slaves. If you are so ill you cannot make it to work you get an Infraction! I don't even think this is legal. They do not care about people they just care about money. The stress, the headache, the angry callers, the annoying 10 point close, the team leads, the management, the IT department (they can't fix anything it seems) the ungodliness, the anger, the hurt, the harassment, the ambivalence, the take calls until you can't take calls anymore, the forcing me to lie to callers, the don't give pricing until they ask twice, the hold the onsite number hostage until you get there contact information . . .I can say more, but I'm tired. Bottom line I'm not with that. I get home at 6 and wake up 7 to go through the saaaammmme thing everyday. Trust me it's not worth $13.00/hr. I'm going to stay in school get finish my degree. Management are slums. From the way they dress to their lack of professionalism. It's horrendous.
Cons
Do not work there. I was excited to when I started working there because I had a job. Not to bad start pay, but little did I know. The Devil awaits behind training. It's like they paint a false picture of peaches and cream and then lead you into a pack of wolves.
