Not what it used to be. - Anonymous employee Red Clay Consulting Employee Review

Thank you for taking the time to share your thoughts. It’s disappointing that your frustrations have reached this level without our knowledge. Our open-door policy is intended to help avoid this level of frustration, so we will be considering how we can improve this policy immediately. Your dissatisfaction relates to the changes that have taken place at Red Clay during the course of your three years as an employee. You have been with us as we have experienced unprecedented growth and last year as we had an unanticipated change in leadership. Our intention has been to make it clear that we are aware of the challenges these changes have presented and that we are addressing them head on, but clearly we need to work on that message. Our perspective is that change is hard, but also normal and necessary for a company to evolve and for us to create more opportunities for our employees. Despite any growing pains, Red Clay has remained unflinchingly committed to our vision of doing what is fair and right for our employees and clients. This vision guides all of our decisions. I want to take this opportunity to address three things you specifically mentioned. First, I respectfully, but strongly disagree with your comments regarding our culture. Our culture is our people and our people are the best trained, hardest working, and most qualified in our tech space. That doesn’t even touch on their many amazing personal attributes. One frustration I do share with you is recent understaffing. Understaffing has never and will never be acceptable. However, we refuse to compromise the quality of our work by filling positions with unqualified candidates. We are grateful to our current employees who have gone above and beyond as we feverishly search for and hire candidates who are talented and capable of becoming trusted and valued team members able to meet Red Clay’s growing needs. I assure you we are laser focused on recruiting. Regarding your concern that we may be overspending, our pay scale was recently adjusted to help Red Clay compete more aggressively for qualified candidates, reward the experience and hard work of current employees, and share Red Clay’s success. This adjustment was an investment in our most valuable asset – our employees, not “hemorrhaging money to buy loyalty.” If you will re-examine the numbers presented at the annual meeting, you will see Red Clay is on firm financial footing. Again, I thank you for sharing your perspective. It is extremely valuable for us to hear. I urge you to share with us any specific ideas and suggestions you have and to let us know how things are or aren’t improving from your perspective. I hope you will communicate with me directly or with any member of management or your team with whom you feel comfortable. The next year holds many exciting things for Red Clay, and we hope you can move forward with us! Sincerely, Susanne Wagner Managing Director, Operations