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      RedHelm

      Engaged employer

      RedHelm reviews

      Better then most MSP's - Technical Support L1 RedHelm Employee Review

      5.0
      7 July 2022
      Technical support l1
      Recommend
      CEO approval
      Business outlook

      Pros

      - MSP level experience - Not afraid to spend money - Pays employee cost of insurance - Hybrid wfh - HR/Management seem to care - No pressure for Tech to upsell - Dispatch answers calls first

      Cons

      It's an MSP. This is a pro or con depending on what you are looking for. Lots of companies, lots to learn. Easy to gain experience quickly, but not as easy as corporate IT.

      Explore other reviews about RedHelm

      5.0
      27 Jan 2026
      Vice president of technical services
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership, direction, and focus - the company is doing awesome!

      Cons

      No cons at this time

      4.0
      23 Mar 2026
      Systems administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      They were very friendly and everyone was really nice to work with. The management was absolutely great as far as the smes and different team leadership was great.

      Cons

      No real goal to achieve, especially with poor metrics and insight.

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