Pros
Echoing what several people have said, but RedShelf does a good job hiring great people. A lot of those people are still dear friends of mine! But it's not all sunshine and rainbows because...
Cons
...RedShelf has no idea what they are doing. Anytime C-Suite and leadership told us we were on a good path forward, they puts us in the Team Rocket base from Pokemon Red and Blue where all the arrows throw you back to the start of the room. Here are some glaring issues I noticed during my 2 and a half years: --Toxic bro culture. --Overworking employees. --Incredibly high turnover (I had 5 supervisors in 2 years). --Being asked by leadership, "So how are you all training new hires?" when none of us are trainers. --Switching up the pay schedule like, 3 times. --The expectation that we should be available at all hours of the day--including Christmas because some students might need an ebook. --Not having a "Women in Business" slack channel because if "we appeal to one minority group, we would have to appeal to all of them." --Executives prying about employees private relationships to other employees. --Executives laughing off blatant sexual harassment from clients towards their female employees --Letting go an entire team for the sake of "automation" when the "automation" wasn't built yet...and never was...and still isn't! --That should sum it all up, and the next one will probably reveal me to any of the RS employees who worked with me but it's important to say: Protip: Make sure your Dad isn't dying during the busy season! Sure, your team will be very kind and accommodating, but after you tell leadership you are providing end of life care for your Dad and that he is hours away from dying, you will be called to update a spreadsheet. If this happens, try to schedule those morphine injections between updates! Berevement time? Yes, you have it! 2 days worth for your Dad! Is his body still not cremated? Don't worry, RedShelf will work with you to make sure they tap into the negatives for your vacation time while you sort through your Dad's estate and speed through the stages of grief in under a week--talk about a metric! This is not new information I shared. HR was very kind, worked with me, and had no idea about the actions leadership took. HR expressed their deepest condolences and I genuinely accept them because I don't blame them at all. I blame the CEO. I blame him for fostering a culture that would think treating an employee like this is ok. For creating a broken and flawed environment that assumes nothing bad can happen to anyone. My personal teammates begged leadership not to reach out to me in the hours my dad was dying and leadership STILL did.* RedShelf had the potential to be an amazing place to work--heck, there was a solid few months that I actually loved coming to work I have never worked so hard for an institution that cares so little about its employees. But to bring back the Pokemon analogy--REDSHELF used TOXIC CULTURE! EMPLOYEES got POISIONED by TOXIC CULTURE...and the only antidote is to RUN AWAY.