Decent Place - Customer Care and Logistic Redirect Health Employee Review

4.0
28 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Culture is amazing. The benefits are top notch IF you work there. Minus a few leaders "team leads" everyone there is super friendly and positive it's like Disneyland some days.

Cons

MICROMANAGING - I understand some people need that but I'm a grown adult I don't need to let you know that I have to go to the bathroom or explain why I had to spend more time in there. It's personal business. I don't vibe with the "clicks" or the team leads showing favorites which there's a lot of. The money is okay but they start you close to where you cap out at so there's not too much room to grow unless you become a Team Lead which is unlikely because of the clicks.

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Redirect Health Response
4y
Thank you for taking the time to leave us a review! We agree that we have an amazing team that has created a great company culture! We’re sorry to hear you felt micromanaged. Our Contact Center positions involve continued education, check-ins, coaching opportunities, etc. to ensure we are always “improving and adapting” – a main value for us at Redirect Health. Also, another value and commitment to “Obsess Over People” which includes our members, is to always deliver the best care possible and this involves daily collaboration with our Team Leads. We hope you were still able to take advantage of some of the great benefits we offer our Contact Center, such as remote working, free healthcare, and more. At Redirect Health we have a true open-door policy and always encourage employees to bring concerns to their manager, team leads and/or any leader before a situation becomes difficult to navigate. Your candid feedback is very helpful and we have already brought your review to our team.

Explore other reviews about Redirect Health

5.0
22 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very friendly culture, Always encourages growth and opportunities. Great leadership across the company.

Cons

I have enjoyed my employment and have no cons thus far

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Redirect Health Response
5mo
Thank you for taking the time to share your experience. We’re grateful for the people who make what we do possible every day.
4.0
22 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Free Healthcare, No previous knowledge needed

Cons

Poor leadership, ineffective communication from top down,

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