Unfair, Unprofessional, and Misleading - Retail Sales Associate Reflex Group Employee Review

1.0
2 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The only pro is that you get paid relatively quickly, usually within 1–3 days after completing a shift.

Cons

I was unexpectedly fired from Reflex despite consistently positive feedback from employers. My profile and reviews highlighted that I’m approachable, dependable, customer-facing, a team player, and have strong communication skills. Yet I was terminated for allegedly “skipping flex details” and supposedly needing to improve “urgency,” with no warnings, no concrete examples and no credible explanation. A follow-up phone call with the team was rushed, unproductive, and unprofessional — they could not provide any evidence to justify the decision. Additionally, Reflex claims to let employees set their own schedule, but the reality is completely different. They barely post listings, and when they do, the majority of shifts are well over 10 miles from the location you input. This app and company are not convenient, not stable, and do not favor employees — they favor the retail companies outsourcing labor through them. You would get more stability and flexibility working at McDonald’s or any other minimum wage job. Don’t waste your time with this company.

Explore other reviews about Reflex Group

5.0
11 Nov 2024
Recommend
CEO approval
Business outlook

Pros

You learn soooo much since it’s a small team

Cons

Very long hours and lots of work, it pays off in the end though

1.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

You can't even choose a flex because its gone the second you get into an app because the second you get into the app its gone.

Cons

I am very disgusted with Reflex, especially as someone looking to make extra income in an awful job market. There are barely any that are posted on the app and get claimed very fast. Even though I put my location as top priority, they have been showing ones like 2 hours away. The second one shows up close, it disappears as soon as I get into the app. So I feel this is very unfair given the lack of access to reflexes. They said this was not the reason for the decision, so what is??? I would also like to note I have no criminal record so I feel that there would be no reason other then maybe my race since your able to but that on the app. I created a new account and deleted my old one because I thought it would be a glitch in the app.

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