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Refresh Financial

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Do Not Apply Here - Sales Associate Refresh Financial Employee Review

2.0
2 Dec 2020
Recommend
CEO approval
Business outlook

Pros

There are very little pros.

Cons

Refresh Financial used to be very different from when I was first hired, to now a year and a half later. Their starting wage is low, as well as the ridiculous commissions structure. I've had numerous sales jobs and never have I had to fight so hard to stop other salesman from stealing countless sales I put DAYS if not WEEKS of hard work into. As well as they've now integrated an automated system that TAKES sales from your pocket. They're looking to automate everything and don't care about paying you for the work you put into your leads. The average sales call can range anywhere from 30 minutes to over an hour long. If a client can only afford a smaller program size, you get paid barely anything at all! Also all the work that goes into selling their secured VISA? You get 0$ commission for it. Out of the year and a half that I worked there, there was ONLY ONE MONTH that I didnt perform like I usually did and INSTANTLY they gave me a notice telling me I have 30 days to improve or else. They do NOT CARE about you. They only care while you're making them money, and if you dont, you're considered chopped liver. I netted the company over 1 Million dollars in funding within 6 MONTHS, and what was my bonus for that? $100 GIFTCARD. What a JOKE! All of these negative changes started happening when the CEO of the company sold majority of the shares to a third party. Why apply for a job that will ultimately have less and less sales? That doesnt pay you for the work you put in? Less money going into your pocket? Not only that, I was diagnosed with COVID around the time I decided to give my 2 week notice. NOT ONLY did the company not care at all, they asked me to pack my computer equipment up and get it ready for FEDEX who would be coming to pick it up 3 days after being diagnosed ALL while I was sick as a dog. Not only do they not care about a LONG TERM top performing sales employee, but they couldnt care less about the health of the poor FEDEX workers that they were knowingly exposing to the virus. I told them if their computer equipment was so important to get back RIGHT AWAY and they couldnt wait for me to get better, OR didnt care about jeopardizing the health of others, that they should come get it themselves. Of course they didn't. People are quitting left, right, and center. PS. You should change your job post description Refresh! There is NO MORE office. No more ping pong table. No more free beer Fridays, or free lunch Fridays. The employee referral program went from paying out $1000 down to $300 amongst many other changes that clearly arent for the better or benefit of their employees. Still want to apply?

Explore other reviews about Refresh Financial

5.0
9 May 2018
Recommend
CEO approval
Business outlook

Pros

. Regardless of which department you work in, we all rely on one another to achieve what we need to achieve. Whether it is our teams working directly with our customers or our back-end systems working hard to improve the overall client experience, each member has a purpose and knows the impact their purpose has in both the client’s and company’s success. If anyone faces a challenge, they have both the tools and the individual support from their leadership to help overcome that challenge. If there is a challenge that many people are facing and there is no immediate solution, it is all-hands on deck to build the right solution, test it and roll it out with tracking systems in place to ensure its ongoing success. As strong as we are operationally, we are equally intentional culturally. In any given week you would find yourself enjoying something sweet over a company celebration or enjoying a nice cold beer (yes, you heard me right, beer) during a Friday afternoon while enjoying the comradery of our Flex Space (there are usually some very entertaining Video Game, Ping Pong or Foosball games going on).

Cons

Things move fast here. With the growth we've experienced, it requires people jump in with both feet, which can be hard to do if you have not been in an environment like that before. It's a great company for those looking for a difference, it's not a great company for those looking to do the same thing every day.

2
5.0
5 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I love working in this fast-paced environment. It's exciting to know that your contributions are valued and recognized, and that they make a direct impact on the business. It's great to see team members develop their skills and progress within the organization as well as the high level of interaction amongst members of the various functional teams. Significant efforts are made to invest in making the workplace enjoyable and comfortable (ex. couches in the flex space to relax during breaks, ping pong table and free coffee, pop, water, etc.), and also keep everyone in-the-know about the latest projects and initiatives (ex. weekly company-catered meals where the Leadership Team presents the wins of the week and shout out to those who contributed to the success). Lots of new initiatives are released regularly to optimize the services offered to clients and to increase efficiencies internally...it's exciting to be part of that.

Cons

It's a fast-paced environment that requires everyone on board to be flexible and adaptable, and also able to change priorities quickly. For those who prefer a slower pace and more structure, this may not be the ideal place for them.

2
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