Fair, adjusting, supportive call center position. - Relationship Banker, TeleBanking Regions Financial Employee Review

4.0
22 Dec 2011
Recommend
CEO approval
Business outlook

Pros

Supporting junior management, Team Leaders are very involved in your performance, giving that their incentive is on the line. Fair incentive plan for associates, full time guaranteed, no Sundays and Saturday rotations. Never worked beyond 7 PM. Great sick time/vacation plan, and ten paid holidays. People are very friendly, lots of food given out... You will gain weight.

Cons

Lack of research in the hiring process recently brings underqualified people, thus morale and conficence has been on the decline. Training is sufficient, but lacks a psychological side to it when it comes to dealing with irrate callers.

Explore other reviews about Regions Financial

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The Culture, the people, the atmosphere are OUTSTANDING- there really is a feeling of camaraderie and "can do" attitude in every person I've met here.

Cons

None so far, if anything, perhaps a tendency to plan a bit too ambitiously- but it definitely seems to steer the ship in the right direction.

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overall bank culture - they truly show that they value their employees, and fully vested in ensuring that is communicated and shown. I was completely impressed with my onboarding experience, and each day since my start date reaffirms that I made the right decision in accepting their offer. I could immediately tell that they invested in providing adequate tools to make our job functions efficient. There is also a large array of Learning & Development modules that are available to enhance your career. They are always sending out surveys to obtain feedback from the employees about their experience whenever they may have to engage with another area. The atmosphere has also been very welcoming and everyone seems so genuinely happy. They have provided me with a work life balance and good benefits. Regions definitely has identified the ingredients that I believe factor into why one would describe them as a great place to work. If the employees feel appreciated and are happy, it resonates. Its that kind of attitude that will be naturally also extended to our customers because its a embedded culture. I enjoy getting up and going to work everyday because I feel as if I am now working for a company that values the people they employ - and also care about how that also positively impacts their customers.

Cons

I can see that there are some gaps whereas one area may not fully understand what is going on in another - and because of that there may be some unnecessary overlap.

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