Policy and procedures are outdated - Guided Solutions Customer Service Rep Regions Financial Employee Review

1.0
15 Oct 2023
Recommend
CEO approval
Business outlook

Pros

It comes with a free associate checking account.

Cons

The benefits and work life balance along with the impossible goals to reach in order to receive a bonus are very disheartening. They do not offer mental health days and the do not pay for intermittent FMLA . They also expect you to have a in-depth conversation about financial goals, assist with customer concerns, document the account and make referrals in 6 minutes. There's no email time to review policy changes. There's nothing provided to boost moral...I can go on and on. It's just not a good fit for me.

Explore other reviews about Regions Financial

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

I work on a team but most of the Work is independent. I am not being micro managed and my team is super supportive and helpful.

Cons

There are a lot of different task that may arise that you may not receive formal training on. This is a learn as you go position.

5.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

The Culture, the people, the atmosphere are OUTSTANDING- there really is a feeling of camaraderie and "can do" attitude in every person I've met here.

Cons

None so far, if anything, perhaps a tendency to plan a bit too ambitiously- but it definitely seems to steer the ship in the right direction.

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