Pros
Sadly, none worth mentioning at all
Cons
After five years here, I can confidently say this company does not value its sales reps. I personally watched over a dozen reps walk out the door for better paying jobs during my time there. Management saw it happen over and over and did absolutely nothing to fix it. That alone should tell you everything.
The compensation structure is a joke. You either take a $60k base with 4% commission, which averages somewhere between $300 and $3,000 a month pre-tax, or you drop to a $35k base and bump up to 7% commission. To qualify for the higher commission tier you have to obtain your ATP license, which the company requires but will not pay for. That is $500 out of your own pocket just to access a pay structure that should be standard from day one.
Then there is the gas situation. There is no car stipend. Instead they give you $500 a month in gas reimbursement split into $250 every two weeks, added directly into your paycheck and taxed as ordinary income. By the time taxes come out you are not even seeing the full $500. Anything you spend beyond that already-reduced amount comes straight out of your pocket. In field sales, $500 barely covers two weeks of driving, let alone a full month.
The healthcare benefits are just as bad. The company provides UMR insurance, and it is awful. I met my deductible all three years I was there and still walked away paying high copays after hitting it. Meeting your deductible is supposed to provide some relief. Here it barely made a difference. For a company that already underpays its reps, offering benefits this poor is a slap in the face.
Both of Rehab Medical's two biggest competitors, Numotion and National Seating and Mobility, pay their sales reps better. That is not an opinion, that is why over a dozen people left during my five years there. The talent did not disappear, it just went to companies that actually compensate people fairly for the work they do.
The disorganization starts at the top and trickles all the way down. No clear direction, no cohesive strategy, and leadership that changes course constantly without explanation. It makes it impossible to build any momentum or feel like your work actually matters.
If you are interviewing here right now, do the math before you accept an offer. Factor in the taxes on your gas reimbursement, the $500 licensing cost they will hand you the bill for, commission that can swing wildly month to month, and healthcare that will still cost you plenty even after you meet your deductible. Then go look at what Numotion and National Seating and Mobility are offering. The picture becomes very clear very fast.
Rehab Medical will drain your time, your gas tank, your health, and your paycheck. They survive by hiring people who do not yet know better, and there will always be someone new who does not know what they are walking into. Do not be that person. The reps who left are happier, better paid, and not looking back. The only mistake any of them made was not leaving sooner. If you are reading this before accepting an offer, consider this your warning. If you are reading this after, welcome to the club. There are a lot of us. Five years here taught me one thing: now you know better.