Pros
Overall the benefits are pretty good, and the office has a generally relaxed atmosphere. The firm has recently been acquired by Moody's Analytics, it seems to me (this is my personal opinion based on many discussions with colleagues) that this is the only reason many people are staying on, people are hoping for an improvement but many have one foot out the door.
Cons
The pay is abysmal, and the benefits only help so much. Additionally, while there are some career advancement opportunities they are generally only for employees in the NYC office, the white plains office is generally treated as an afterthought. You can move from a survey role to an analyst role in White Plains, but that's about it. We've had three new HR heads in as many years, this is the same with the office manager.