Going Downhill Fast - Sales ReminderMedia Employee Review

1.0
12 June 2022
Recommend
CEO approval
Business outlook

Pros

This used to be a great sales job until this year. Really the only pro I can think of now is that it is still remote/work from home.

Cons

This year has been filled with management making the most unpopular decisions ever. Morale is at an all time low because the new charge back policy is costing people a lot more money than they led us to believe and it feels like there is a punishment around every corner. Making sales also feels secondary to hitting your KPI’s (key performance indicators) for dials and phone time and having no overdue leads to call. It is no surprise that revenue is down 50%. They also terminated a very well liked and top producing employee last year after their mother had passed away for really no apparent reason other than KPI’s, which still doesn’t sit well with me and really showed how much they actually don’t care about their employees. I am actively looking for another job and I know I’m not alone. This place is going downhill fast!

Explore other reviews about ReminderMedia

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Benefits Room for growth

Cons

None that I can think of

1
2.0
21 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, PTO is ok

Cons

Company is focused on their sales figures only, how you get there is less important. In meetings they basically do a sales pitch to the employees about all the people they’re helping. Then outside of meetings if you spend too long actually helping a customer, it counts against you. That’s because every activity you do has a time value and at the end of the day you have to have tracked 7 hours worth of work in an 8 hour day. So it doesn’t matter how much your customers like you or how much you’ve helped them, if you’re not hitting those numbers, you’re in trouble. They’ve turned this into factory work. You do the job you were hired for, you can go above and beyond but it won’t translate to pay increases. Also most leadership positions are family members so don’t expect to move up to a new position. Most support positions are now being filled by overseas contractors in Pakistan and South America so its obvious they’re pinching pennies where they can but its not for lack of business, it’s to maximize their profit. In short, as an employee, you’ll be pushed to give everything you can and they’ll squeeze every last drop of productivity out of you with little to no reward. They when you burn out, they’ll say you couldn’t cut it.

4
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