In need of new management, diversity and logic - Anonymous employee Remitly Employee Review

1.0
10 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I came here because I loved the mission. I thought that a company who prided itself on delivering promises to immigrants would certainly care about me and my co-workers. The CEO seems to really care about the mission and on first contact seems to care deeply about employees. There are women on the executive team. The workspace is beautiful and bright.

Cons

Most managers, c-suite and execs seems to only care about those at their own level and above. Hardworking, dedicated and loyal employees are routinely overlooked for advancement opportunities, specifically women and minorities. Managers are very comfortable with using you to get the job done and treating you like trash when you dare to advocate for yourself. They talk the talk but don't walk the walk. If you have an issue with management and report it, no one cares. The owners pretend to care, but even when made aware of unfair treatment and bias, turn the other cheek and leave you to deal on your own. The women on the executive team are not allies. They've made it and don't care what happens to you.

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Remitly Response
7y
Thank you for sharing your feedback. Our mission to serve immigrants and their families as they send money back to their home countries is meaningful and many of us here find deep purpose in our work. As a professional and as a woman, it's been exciting to join and make an impact at the company. I'm so sorry to hear that you didn't experience that authenticity, and am very sad that you didn't feel heard. I genuinely care, have been reading our exit interviews, and if you're open to it, would welcome the opportunity to listen further so we can continue to improve based on your experience.

Explore other reviews about Remitly

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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