High risk, High reward: A tale of great potential and great woe - Anonymous Remitly Employee Review

2.0
24 July 2021
Recommend
CEO approval
Business outlook

Pros

* High growth * incredible potential for career acceleration and learning * good compensation * good technology * beyond nice and beyond hardworking people (cannot overstate either of these) * interesting and challenging work

Cons

* awful work-life balance * long hours plus lots of late nights plus long weekends plus overworked and stressed coworkers = a subpar place of employment if you chose to work to live (vs live to work) * growing pains * staffing issues * overly conservative COVID policies * seemingly impulsive and high-risk decision making made at high levels * cult-like culture that worships at the altar of Remitly. You're not all that. Tone down the self praise and truly work on improving the employee experience

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Remitly Response
4y
Thanks so much for taking the time to share your feedback. I'm sorry to hear about your experience at Remitly and I'd love to learn more. I see that you've been with the company for less than a year so it doesn't look like we've met but, if you're open to it, I'd really like to meet you so I can openly listen and learn from your experience. If you're open to it, please feel free to send me an email or slack. If you'd rather remain anonymous, I respect that and we have an amazing HR team who I know will listen carefully to your thoughts/feedback so we can learn from them. Thanks for being part of the team and for your contributions to our customers.

Explore other reviews about Remitly

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

AI Native from first principles. Colleagues are strong and collaborative; this is the most consistent positive across teams. The mission is concrete: moving cross-border money for people supporting families. It informs prioritization and trade-offs. Scope and responsibility are available early to people who take them. Compensation and benefits are great. The company has a defined strategic direction under new CEO Sebastian Gunningham and is executing against it. Exciting time to be here.

Cons

Big org changes as the company reinvent, not for everyone.

3.0
18 June 2026
Recommend
CEO approval
Business outlook

Pros

The company started off to be great when I joined a few years back. Lots of hands on opportunities, some great people to work with. Benefits are good, people are valued and contributions are seen.

Cons

The company really started to go downhills in 2024 when there are constant leadership changes, mission changes, priorities changes and team orgs. Business Managers are starting to act like the "decision-maker" over pretty much all product and marketing decisions. We start to question if the direction we are focusing on is even right. Is it customer-centric still or is it more business-oriented. work life balance is bad stress is high people are no longer valued, heard or seen you know a company is going in a negative direction when you start to see tenured employees to leave, smart people to leave as well.

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