The journey so far - User Happiness Manager Remote Employee Review

5.0
24 Jan 2022
Recommend
CEO approval
Business outlook

Pros

- Transparency: regular company wide meetings, with open Q&A sessions; - Communication: ability to pose any question to any company department at any time; - Team work: all employees are willing and expected to help each others; - Employee empowerment: the employees are trusted to perform well and within/above expectations with little need for close monitoring when it comes to performance and attendance; - Salary and benefits: above average salaries and top of the market benefits; - Unlimited time off: there is a minimum number of days off that employees are expected to take but not a maximum;

Cons

- Reliance on self training: most of the training is done by the employees themselves, by following online task checklists. Short sessions with different representatives from different departments would be beneficial. This is allowed and encouraged to happen, but the initiative is left to the employees. Would be beneficial to hold introduction calls initiated by onboarding team;

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Remote Response
4y
Thank you for sharing your review and we appreciate your feedback on your onboarding experience!

Explore other reviews about Remote

5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Cons

If you're looking for a quick hire, having multiple interviews is not for you

1
3.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great direct managers.

Cons

Leadership is disconnected. Very much the throw it away if it doesn't work mentality.

1
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