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      Remote

      Engaged employer

      Remote reviews

      Love the CX Culture - Customer Success Manager (CSM) Remote Employee Review

      5.0
      22 July 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      I have never had such a good experience with a CS vertical before - the culture is amazing with first-class leadership.

      Cons

      Increased benefits - Canadians do not get RRSP matching

      Explore other reviews about Remote

      5.0
      6 Mar 2026
      Payroll lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

      Cons

      If you're looking for a quick hire, having multiple interviews is not for you

      1
      3.0
      1 July 2026
      Sdr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, great direct managers.

      Cons

      Leadership is disconnected. Very much the throw it away if it doesn't work mentality.

      1
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