Unappreciative and Disorganized - Customer Service (CSR) RentReporters Employee Review

Management is condescending and unhelpful. Questions posted in the chat meant to provide you with assistance go unacknowledged until customers are no longer on the phone. You are hired for one role, and then given several other unrelated responsibilities. You are not acknowledged or even shown gratitude for the additional work you take on. Rules and procedures change CONSTANTLY, and communication is poor.