Best Team Best Customer Experience - Customer Experience Rentokil Initial Employee Review

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

An excellent workplace with strong opportunities for career progression and professional growth. The flexibility provided supports a healthy work-life balance, and the team culture is highly collaborative. Everyone works well together, making it a positive and supportive environment to thrive in.

Cons

Need to exercise to climb 3 level of stairs and limited parking lots

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Rentokil Initial Response
2mo
Thank you for taking the time to leave us a 5 star review. We are so glad to hear that you are benefiting from the career growth opportunities and our collaborative team culture.

Explore other reviews about Rentokil Initial

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

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Rentokil Initial Response
5d
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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