Worst wage in the industry - Field Account Manager Rentokil Initial Employee Review

1.0
22 June 2021
Recommend
CEO approval
Business outlook

Pros

At this moment in time i honestly can not think of a pro, its not me over reacting but its so bad at the moment

Cons

The Wage is pathetic No communication Feels like if your face fits you do well Pressure Adding new roles to your job with no reward Pointless hangouts

avatar
Rentokil Initial Response
4y
Thank you for leaving us a review. I am naturally very disappointed that you feel this way about working for our business, and there are parts of your review that I would like to respond to directly. Firstly, we are constantly trying to balance the wider business environment with recognition of the hard work delivered by our colleagues. It was for this reason that senior members of our business agreed to a reduction in salary for a period last year, so that we could protect frontline salaries and job roles. As a business we seek to ensure our total pay which includes a basic salary and variable pay is as attractive as possible. Our packages also include industry-leading training as well as employee benefits such as RI Rewards. We have a policy of promoting from within and we have a robust grading system in place to ensure that colleagues have the opportunity to increase their salary as they re-grade and progress their career with us. Secondly, as a responsible employer I can assure you that we take the health, safety and wellbeing of our colleagues very seriously indeed and this includes them being able to maintain a good work/life balance. We do not intend or wish for you, or any of our colleagues, to have to work beyond the normal working day. Please can I request that you take this issue up directly with your line manager so we can address it; if you don't feel comfortable doing so then please contact HR. You may also like to know that we have 300+ managers across Rentokil Initial UK currently undertaking eight hours each of ‘Health, Wellbeing and Resilience’ training that is being delivered by external provider as part of our commitment to ensuring that concerns relating to both physical and mental health can be identified, and that we are able to positively engage with any colleague who is suffering from issues such as stress, anxiety and depression. If you have any further concerns or issues that you would like us to be aware of then please email feedback-uk@rentokil-initial.com Thank you again for sharing your views with us. Brian Lynggaard, Operations Director, Initial Washroom Hygiene

Explore other reviews about Rentokil Initial

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

avatar
Rentokil Initial Response
1w
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
See reviews by: Helpful|Rating|Date|All