Was great before new manager took over - Field Service Technician Rentokil Initial Employee Review

2.0
12 July 2023
Recommend
CEO approval
Business outlook

Pros

Was great vibes, nice supervisors, helpful management all past tense. You can see from the generic pre-written responses here its very hard to get a human response.

Cons

New manager of the branch is basically making good workers want to leave in their droves. This isnt a personal opinion its a now known fact.

avatar
Rentokil Initial Response
2y
Thank you for taking the time to leave us a review. Our Glassdoor page is currently run by the UK, and from your location I can see you are from elsewhere. We will be sure to pass on your feedback to the relevant team.

Explore other reviews about Rentokil Initial

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

avatar
Rentokil Initial Response
3w
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
See reviews by: Helpful|Rating|Date|All