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      Rentokil Initial

      Engaged employer

      Rentokil Initial reviews

      Amazing - Customer Service (CSR) Rentokil Initial Employee Review

      5.0
      10 Apr 2025
      Customer service (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people good hours and good pay

      Cons

      Not very many cons just back to back calls and upset customers

      avatar
      Rentokil Initial Response
      1y
      Thank you for taking the time to leave us a review. We are so pleased that you enjoy your role with us!

      Explore other reviews about Rentokil Initial

      5.0
      14 Nov 2025
      Pest control technician
      Recommend
      CEO approval
      Business outlook

      Pros

      The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

      Cons

      The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

      3.0
      15 June 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      some good benefits nice managers/supervisors work from home

      Cons

      pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

      avatar
      Rentokil Initial Response
      4d
      Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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