Poor Upper Management at Call Center Level - Team Lead Rentokil Initial Employee Review

2.0
26 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good pay, never really slow, always something to do.

Cons

Senior Manager not good, quick to fire, not supportive.

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Rentokil Initial Response
9mo
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. If you would like to provide further details to feedback-uk@rentokil-initial.com, we can ensure your feedback is passed to the correct colleagues.

Explore other reviews about Rentokil Initial

5.0
14 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The company stands by its work and offered a free follow-up visit (or guarantee period) to ensure the problem was fully solved.

Cons

The initial treatment did not fully resolve the pest problem, requiring a follow-up that should have been unnecessary.

3.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

some good benefits nice managers/supervisors work from home

Cons

pay is low for amount of complaints and extra changes dealt with fast paced calles AI graded metrics, some mistakes by AI go unnoticed health insurance is horrible

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Rentokil Initial Response
4d
Thank you for taking the time to leave us a review. Rentokil Initial Glassdoor is currently run by the UK team and from your location, I can see you are from elsewhere. We will make sure to pass on your feedback to the relevant team.
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