Communication needs to improve - Customer Resource Supervisor Republic Services Employee Review

1.0
17 July 2019
Recommend
CEO approval
Business outlook

Pros

My peers and agents were great to work with.

Cons

Communication is horrible. Items that should be confidential are discussed with members of the resource center. There is a lot of favoritism within the resource center and retaliation is a factor as well even though we tell everyone it isn't. The list goes on with how management operates the resource center improperly.

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Republic Services Response
6y
Thank you for the feedback.

Explore other reviews about Republic Services

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good people, good culture really, great experience

Cons

N/A good experience in general

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Republic Services Response
2mo
Thank you for your feedback! At Republic Services, we're dedicated to maintaining our highly inclusive culture and leveraging human-centered practices that make us an employer of choice. We're thrilled to know that you've enjoyed your time as a Republic Services team member.
3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The pay is competitive, especially with overtime opportunities, and there is strong potential to earn a solid income for employees willing to work hard. The job also provides steady work and consistent hours, which can be valuable for drivers looking for financial stability.

Cons

The work/life balance for roll-off drivers can be difficult, particularly when working weekends. Drivers are often scheduled in a way that keeps hours under 60 while still requiring Saturday work, rather than being given an additional recovery day during the week. With the level of physical labor involved, one day off is often not enough to properly recover. There is also a heavy emphasis on “swinging” containers. While swings can make sense when locations are far apart, many are scheduled for stops that are very close together and provide little operational benefit. Swings add significantly more physical labor for drivers and, in some cases, can actually take longer than traditional service methods. Over time, consistently working 55–60 hour weeks under these conditions can lead to fatigue and burnout.

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Republic Services Response
3w
Thank you for your feedback! Republic Services continually strives to maintain a high-performing workforce that is diverse, engaged and well-prepared to meet the needs of our customers and communities. We're happy that you are a Republic Services team member.
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