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      Reputation

      Engaged employer

      Reputation reviews

      Great, High Growth Company on the Fast Track - Sales Reputation Employee Review

      5.0
      22 Jan 2018
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a great company that has positioned itself for a lot of growth and is starting to experience it. Customer's love the broad SaaS reputation management platform that manages everything from reviews to surveys ot listings -- and it makes it much easier to sell. As a sales person, this is huge. Customers already know they need what we have to offer. This is so much better than my last company where I had to convince every customer that they actually needed our solution. The pay is good and the Sales Leaders is very supportive. Overall, this is a great place to work.

      Cons

      There have been some changes in leadership recently that have upset some people -- but in my view the Company is better than ever.

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      Reputation Response
      8y
      We appreciate your feedback and are glad you having a great experience! Please do not hesitate to reach out to us directly if you have additional advice for management. Thank you!

      Explore other reviews about Reputation

      5.0
      7 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      13 May 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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