The decline has been rapid and painful to watch - Anonymous Reputation Employee Review

1.0
21 May 2025
Recommend
CEO approval
Business outlook

Pros

- Great people (who are left) - Flexible PTO

Cons

Leadership is disconnected and misaligned, with poor communication both among executives and to the rest of the organization. Top talent is leaving across all departments, from senior leaders to individual contributors, on what feels like a weekly basis. What’s left is a group of burned-out employees carrying the weight with no clear direction, no recognition, and a constant fear of being next on the chopping block. Reputation used to be a place people were proud to work. Now, it feels like survival mode. There are some attempts being made to turn things around, but the general sentiment is that it may be too little, too late. Morale is at an all-time low, and people are actively looking elsewhere.

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Reputation Response
1y
Thank you for sharing your candid feedback. We're sorry to hear that your recent experience hasn’t met expectations. Your perspective is important, and we want you to know we’re listening. We understand how difficult it can be when valued colleagues depart, especially when their absence impacts workload. Our intent is not to maintain the status quo or place additional burden on remaining team members, but rather to use these moments as an opportunity to reassess priorities, streamline efforts, and work more efficiently until an appropriate backfill can be assessed. If you’re feeling unsupported, we encourage you to connect with your manager or HRBP, we’re here to help. We recognize that morale, retention, and communication are critical focus areas. While we know there’s room to grow, we remain committed to strengthening leadership alignment, enhancing transparency, and building trust throughout the organization. Thank you again for your honesty and for the continued contributions you make as part of our team.

Explore other reviews about Reputation

5.0
7 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great management, lots of resources to ensure success in your role.

Cons

It can be difficult for cross-department collaboration with everyone being in different time zones.

2.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Cons

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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