Terrible company DO NOT WORK HERE - Customer Service Agent ResultsCX Employee Review

1.0
14 Jan 2024
Recommend
CEO approval
Business outlook

Pros

you work remotely. the only pro

Cons

Bad management, low pay, and the turnover rate is horrible. worst training ever imaginable.

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4.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Easy to move start time for work Managers willing to help out Provides work computer and equipment. Extensive training if your seasoned in selling insurance 3wks training. Managers understanding for health condition offered accommodation with forms. Did train on call script and platform for data entry. Ensured access to sites and logins- just be patient Paid for renewal of liscense not CE (Continued Education) credit During training you can move to other trainer and project just ask. Paid hrly-Inbound calls-Captive sales

Cons

If new to selling insurance not enough training on systems. Can not miss a day of training. Have to ship back equipment if misplaced label they’ll resend one. No spiffs or commission on the project I worked on. Weekend OT available

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