Pros
I found the role very satisfying. The team were all lovely, bar one. Lots of snacks in the office.
Cons
I worked under the CSM, and although it was joked about in the office that she has somewhat of a 'strict teacher' energy, my experience (which led to my dismissal) wasn't so much of a joke. I was put under a probationary review after some points were raised about my conduct (including taking time to attend medical appointments, for which I provided doctors notes and as much notice as possible). Since this review I was required to provide a minute by minute account of my day, which was held under scrutiny the following morning. No positive feedback, no progression plan, just passive aggressive comments if I were to make a mistake - which people do sometimes. This eventually led to a meeting which was organised 24 hours ahead of time, with HR in attendance - where I was told my performance wasn't meeting expectation. No clear expectations were set. One weeks pay in lieu, and dismissal effective immediately. I've been made to feel like not only was I bad at the job, which I don't believe was the case, but like I'd done something wrong. I was dismissed on a WFH day, away from my colleagues. All my accesses to my email or slack or other software was removed by the time I'd clicked off the meeting.No handover, no notice. There was zero compassion, understanding nor discussion from my boss throughout this process, and everything was said with a wry smile on her face. Honestly the worst experience I've had with a manager.
Also there's no pool table at the new office.