If you hate someone, recommend this company - Microsoft 365 Ambassador Rhipe Employee Review

1.0
12 July 2024
Recommend
CEO approval
Business outlook

Pros

I can't think of any. But I can enumerate plenty of cons. Purely remote.

Cons

The onboarding process is poorly structured. New hires receive no formal onboarding and must ask around to find the appropriate contacts for their concerns. On your second day, you are given a set of links and essentially left to figure things out independently. To make matters worse, this informal onboarding is spread throughout your first week, which also happens to be one of the four weeks of required training. The training itself is highly technical, and four weeks is insufficient to cover everything thoroughly. If you have experience as a call center agent, you might be able to manage, as the job involves a significant amount of inbound and outbound calls. This is contrary to what is implied during the initial job interview, where you are led to believe that the support you will provide is mainly through email and tenant administration. The reality is that a large part of the work is similar to a call center environment. If you are looking for a backend administrative role, this job is not suitable. It is a high-stress position with unreasonable KPIs, seemingly designed to ensure you do not succeed. If you want to subject someone to a difficult and stressful experience, recommend this company to them. Additionally, salary is received only at the end of the month. So better be ready to not spend too much until month's end.

Explore other reviews about Rhipe

1.0
8 Sept 2016
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, work from home days, made great friends.

Cons

Management was a joke. They would promise you the world and give excuses to cover up their own bullcrap when it was time to deliver. Yearly review processes were not consistent and just a bunch of useless paperwork. Lack of respect for subordinates. They were always passing passive aggressive ageist and sexist remarks . Unprofessional company outings. Work place was not ergonomic friendly. HR hire orientation was company oriented and not employee oriented (this goes to tell you a lot about how well they care about their employees). Perks were not consistent, some people would get transportation and phone reimbursed while others would not. Every dime has to be fought for. The team started out with about 15 people and now it is down to 4. Doesn't know how to maintain loyal talent due to high egos and lack of leadership. Communication to HR was often cut off by management to cover their own behinds. Lack of trust between management and employees. Room to grow is limited due to the technology we use and sell. Company values are not followed even though they consistently preach it. All in all, they want believe that they are creating a tech start-up culture but they are just looking for an excuse to drink on the job.

14
1.0
23 Sept 2016
Recommend
CEO approval
Business outlook

Pros

-Great peers (before they all moved on to the next chapter in their career) -Pretty flexible work-from-home days

Cons

** Disclaimer: This is specific to the New York, NY office ** I cannot speak for the leadership in the Australia office, but I began working for Online Services Corporation in 2014. In mid 2015, they were acquired by Rhipe, so technically I have worked for Rhipe Solutions (New York branch) for about 1 1/2 years. As the company transitioned, unfortunately, questionable leadership did not. -Team communication from management was horrible - there would be days I would walk into a super empty office and my manager was nowhere to be found. It would be a hit or a miss if you ever needed to speak with them in person. -No specific career growth path - everyone was a jack-of-all-trades but a master of none. Your role was based on a project per need basis, whether you had the skills or not. It felt like a circus show just to please the clients. This caused lack of confidence when speaking about topics that were not in scope of my expertise. -There are no HR representatives in the New York office - when I accepted the offer, I really didn't consider this an issue, but as time went on, I began to realize how channeled everything felt. If there were things needed to report or ask HR, it was "recommended" to go through your manager first or it would be disregarded. Another thing is, since HR is not in the states, they lack the knowledge of any employee labor laws and benefits. -Low team morale due to poor management - management speaks to employees like they are disposable. There was great talent when I first started. The team was helpful and everyone got along well but the pattern seems to be that management either said something disrespectful or promised things that were never delivered. As soon as one person left, another left and so forth. This work environment definitely taught me a lot of real world examples of what I do not want to work for when job seeking. If I cannot trust my leader, then there will never be a team, but if brown nosing works for you, then this might be the job.

11
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