Going Downhill - Engagement Specialist Risepoint Employee Review

2.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

> Has improved on providing better compensation across all roles > Remote-first company > 10ish holidays off per year plus end-of-year shutdown was appreciated

Cons

> Constant uncertainty: They have continuously laid off dozens of people and eliminated departments seemingly out of nowhere. These layoffs seem to mainly target roles (Academic Partnerships) acquired rather than their own legacy employees. They are happy to hire, promote, and provide raises and just as happy to turn around and eliminate your role. > PTO is only generous if you can make it high enough into your tenure there. The layoffs seem to not only target roles from the acquired companies, but individuals who had 5-10+ years of tenure. > Favoritism: Since the acquisitions, legacy (Academic Partnerships) employees - especially in manager roles - have shown clear disdain for the teams acquired. Multiple snide remarks have been made regarding the acquired teams - being close-minded to differing practices, alluding to failure, and being dismissive of the accomplishments of others. It is hard to imagine these negative opinions formed out of thin air. It makes you question what narrative had been fed upon the acquisition from upper-level leaders. > What was once a student-support focused role has now shifted into a fast-paced call center. Rapid inbound and outbound phone calls with high metrics are the standard - regardless of what a student may request. Pushy application requests have also become an expected part of every conversation. Focus has become all about quick applications rather than healthy funnels and strong conversions. > The shrinking of roles: As the company has continued to restructure itself, the scope of roles has shrunk. What were once multi-faceted and multi-skilled positions, are now becoming monotonous, micromanagement focused roles. Shrinking the scope of roles is going to prevent employees from gaining beneficial exposure and learning new skills. It is going to make it much harder for them to transition within the company or overall in their career.

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Risepoint Response
5mo
Thank you for taking the time to share your perspective. We are sorry to hear that your experience left you feeling this way, and we recognize the frustration and uncertainty reflected in your feedback. Periods of transition and integration can be challenging, particularly when change feels frequent or disruptive. We understand the impact this can have on trust and day-to-day work, and we take these concerns seriously. We appreciate your acknowledging areas where progress has been made, and we value the candid feedback you have shared. Perspectives like this are important as we continue to evaluate how we support our people and improve the employee experience. Thank you for your honesty and for the contributions you made during your time with us.

Explore other reviews about Risepoint

5.0
11 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Having spent the past year at Risepoint, one of the things I appreciate most is that the organization genuinely values people. There is a strong focus on collaboration, innovation, and creating an environment where employees can do meaningful work while maintaining balance in their lives. The mission is important, but so is the recognition that the people advancing that mission matter too. For professionals passionate about education, workforce development, healthcare, and creating opportunities for others, Risepoint offers a chance to contribute to work that has lasting impact.

Cons

Amazing and inclusive workplace for all

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Risepoint Response
1w
Thank you for sharing such a warm reflection on your first year. It's genuinely encouraging to hear that collaboration, inclusion, and a sense of purpose have defined your experience so far. Those are the result of the people here showing up for each other every day, and you're a part of that. We're especially glad that our mission has resonated with you. Doing work that matters, alongside people who care about it, is something we think about a lot when it comes to the kind of environment we want to build and sustain. Knowing that balance, growth, and meaningful contribution are coming through in your day-to-day experience is exactly what we hope to hear. Thank you for the thoughtful feedback and for the energy you bring to the team. We're grateful to have you at Risepoint and look forward to continuing to grow together.
2.0
24 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strategy at the surface looks great. The engine is interesting and effective, albeit the avenues of growth are quite limited—a great place to work on several interesting projects simultaneously.

Cons

Chaotic Decision-Making, No thoughts given by Exec Leadership to Change Management, Sequencing, and scaling things. Operations suffers from Poor Exec Leadership, a lack of thoughtful execution, and proper planning. Some parts of the organization are being run as a fiefdom. No processes and micro-management. No work-life balance.

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