Best Place to Work - Surround Yourself with Brilliance - Anonymous employee Rocket Agency Employee Review

- Rocket has a genuinely strong culture built around smart, supportive people who care about doing great work without ego. Leadership is transparent and approachable, and there’s a real effort to keep everyone informed about what’s happening across the business. - They invest in individual growth, whether that’s upskilling, exploring new areas, or just being supported in your role. It doesn’t feel like a one-size-fits-all approach; people are treated as individuals and supported to grow their careers in the directions they want. - There’s also a strong focus on innovation, particularly around AI. As an OpenAI service partner, there’s a genuine effort to integrate AI into everyday workflows in practical ways. It’s not treated as a buzzword — teams are actively sharing knowledge, building processes, and finding ways to use it to improve efficiency and output.

- Like most agencies, there are periods where things get busy and deadlines can feel tight. While it can be fast-paced, there’s an understanding of balance and an openness to conversations if things feel too heavy. Leadership is receptive and proactive when it comes to addressing workload challenges, whether that’s hiring, redistributing work, or reassessing priorities. - As the business continues to grow, there are still opportunities to improve cross-team collaboration and alignment, but there’s already awareness of this and steps being taken to improve it.

- Truly great people, the ‘no jerks’ policy is real, and it creates a genuinely positive team culture. - The owners are fantastic and clearly care about their employees, both professionally and personally. - Solid work-from-home flexibility. Currently 3 days at home, 2 days in office. - Work-life balance is genuinely valued. While there may be busy periods or tight deadlines, most days you’re able to log off around 5:30 and that boundary is respected. - Workload is very fast-paced, there’s always something to do, so it’s never dull. - High level of autonomy, which is empowering for self-starters. - Convenient office location close to public transport. - Supplied with good quality work equipment and WFH setup. - Lots of fun team-building activities!

- While autonomy is a plus, it can sometimes come at the expense of support, direct management isn’t always as attentive or hands-on as some may need. - Direct management responsiveness can be inconsistent, which may slow down decision-making or leave some issues unresolved. - A large portion of the client base is B2B, which is worth noting if you’re looking for more consumer-facing or creatively driven accounts. - No dedicated external HR team, which can make it harder to raise sensitive concerns comfortably. - Career progression can be limited, it can feel like you hit a ceiling, with few clear pathways for growth beyond a certain point.