Overworked, Underpaid. Do NOT fall for what the media/internet says about this company - that is all old news!! - Signing Agent Coordinator Rocket Close Employee Review

1.0
12 June 2019
Recommend
CEO approval
Business outlook

Pros

Health benefits. Absolutely nothing further!

Cons

* My position is the lowest paid position in the company. * LEADERSHIP - Bad "leadership"(if that's what they call themselves). Does NOT lead by example, whatsoever. Always leave work early. Does not work weekends, but will require their employees to do so. Look out for yourself if you decide to speak up about something - trust me, they will come after you. They have bad attitudes, and you have to kiss their behind if you want your job! * Leadership will poorly train you, and immediately throw you to the wolves. This is a known fact in this workplace. * Leadership does nothing to help the production/workload, but they will pressure you into meeting a daily and monthly goal that increases very often -___- . Leadership has auditors who are NOT familiar with your work process sit with you every month and tell you how to do your job. Again, these auditors do not know what they are auditing, and have admitted to it, but they will still address how you. * NO WORK/LIFE BALANCE. Horrible work schedules. Part time isn't an option at this company.. ask around if you don't believe me! Mandatory overtime for my first 3 years straight except for maybe one or two months. Mandatory overtime ended about a year ago (see below). Kiss this job goodbye if you have children, school or other commitments. * OVERWORKED/UNDERPAID!!! Do not expect a raise or bonuses because they are not given. * HIGH TURNOVER RATE. This company fires their employees like no other! * COMPANY WAS SUED for $706M less than 2 years ago, and is broke. They sole and copied a 3rd party's ideas. (The 3rd party signed a contract to allow this company to use a product for some time. This company decided to breach the contract and fire the 3rd party, after copying their product). * As a result of being sued, the company changed their name, demoted hundreds of workers, fired hundreds more, took our bonuses away, made us work strictly 8 hours (not a second more). BUT here's the catch: we were still forced to meet the impossible production goal that was recently raised, despite not having time to do so. If you got caught working overtime, you would have to take an extended lunch the next day to balance the time, so that they would not have to pay you at your overtime rate for the previous day... illegal right?!? Overtime is now given spontaneously without prior notice, and emails are sent to everyone asking them to look for a babysitter or make arrangements because you HAVE to do it!! It is not optional at that given time.

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Rocket Close Response
6y
We place great value in our team members, and their experiences as part of our team are important to us. While we understand that there’s always room for improvement, we stand by our culture and our employment practices. We’d like to hear more about the concerns you’ve expressed in your review, and we invite you to contact your team leader or team relations specialist to continue this conversation. If you prefer not to discuss this in person, you’re also welcome to contact us via email at Social@amrock.com.

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