Leadership asks employees to post good reviews on this site to counterbalance the bad ones. BEWARE. - NOC Technician Rocket Fiber Employee Review

1.0
8 Dec 2017
Recommend
CEO approval
Business outlook

Pros

The checks cashed. Working here allowed me to add experience to my resume.

Cons

Leadership is absolutely clueless and have zero experience running an ISP. They use the culture and ISMs only when it benefits them. If you make suggestions they label you as a "complainer." Their pay is absurdly low across all departments. People quit and accept jobs at Comcast, that should tell you all you need to know. Well over 25% of their workforce has quit within the year and instead of introspection, Leadership simply claims "they don't care". Leadership asks employees to post good reviews on this site to counterbalance the bad ones. BEWARE.

Explore other reviews about Rocket Fiber

5.0
29 June 2020
Recommend
CEO approval
Business outlook

Pros

Amazing people to work for, who cared about their employees and valued human health over profits during COVID19 outbreak.

Cons

With every job there are always negative aspects, but the Pro's outweighed the con's 10 fold.

4.0
19 Apr 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've seen a lot of positive change here since starting a few years ago. Like any startup we have had growing pains, but I see that leadership is actively seeking ways to improve team morale, productivity, and process flow and are willing to listen to those who bring up concerns they may have. They have made tremendous strides to accomplish this in the short time I have been here. Overall, team member recognition has definitely been more frequent for hard working individuals. Many of those who put in effort each and every day to accomplish their goals are privately and publicly appreciated and rewarded. The organization has grown tremendously for holding everyone accountable to achieve our goals and keeping everyone on track to expand our network. There are great benefits here all around since we are part of the Rock FOC. There is also a large internal network for mentorship and learning opportunities since we are part of a larger organization. We have fun team outings and are always celebrating our wins, both big and small. As a growing startup there has been a ton of opportunity for growth within the company. Many team members have stepped up into management roles and new sub teams are being formed as we grow our skillsets and company each year.

Cons

When bringing up concerns sometimes leadership can be hard to get through to on the first try and it may take a few follow up conversations before changes are made within the organization to correct any issues brought up. However, perseverance has worked for me in the past.

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