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Rocket Learning

Is this your company?

Misleading and on a steep decline - Anonymous employee Rocket Learning Employee Review

2.0
13 June 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unlike the leaders of the organization that are misleading, non-communicators with little to no business sense, the company's Program Managers are genuine, hardworking people that are really fun to know and be around. The organization will entrust in you to make some really big decisions and the experience allows you to build up a solid resume. The work environment is laid back and you aren't micro managed.

Cons

The Leadership Team there is an absolute joke and there is no accountability for them. The current Regional Director doesn't really know what he's doing and because he's somewhat incompetent he tries to overcompensate his lack of knowledge by focusing in on professional development. The organization lacks real structure thereby leaving Program Mangers up to your own devices. You will never really get feedback on how you can improve and you can go the entire year thinking you did a good job, until the end of year evaluation where they'll tell you all the things you didn't do so well and why you can't have the full and promised bonus. In addition, Program Managers are often asked to managed many, many programs across multiple districts which will surely lead to burn-out. Instead of focusing on the true needs of people, the Leadership Team only focuses is numbers in which the members, the Regional Director and President especially, have never hit when they were in the Program Manager role; and if these numbers aren't met, it's never the fault of the Leadership Team whose incompetence led to said shortcomings. However, this would all be somewhat acceptable if there were room for career advancement, but there simply isn't. The Leadership Team typically plays favorites and even those that have been pegged as "future leaders" in the organization are usually just given a fancy title that means nothing, a small bump in annual salary to the tune of a "whopping" $2,000 - $3,000, and three times as much work to do that leadership just pushes down. If you want some quick experience for a year or two in education management then this is probably a good place, if you want a real career in a real organization with real leaders, don't come near this company with a 10 foot pole.

Explore other reviews about Rocket Learning

5.0
30 Mar 2015
Recommend
CEO approval
Business outlook

Pros

supervisor very helpful, well info.

Cons

co-workers aren't very helpful, not willing to give information

2.0
8 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work experience, fun envirnmet, incentives............................

Cons

I feel like Rocket Learning hypes them self’s up a bit too much in the initial hiring process by promising more hours than they are actually able to give you and room to grow…. The only people who do get moved up are their favorites and the people their favorites recommend. There is no recognition for hard work; the only recognition you get is by being compared to others on the team which makes it feel more like a competition than goal. I was often exceeding my calls per hour due to the fact that I was taking calls for other employees who were too busy chatting and gossiping in between calls. You get scrutinized for forgetting any little detail. They promise bonuses which I never ever saw. They are extremely unorganized and constantly change program details last minute so you basically have to do double work to call back parents to tell them “hey I lied this is how it really is” other than that its fun if you like a high school environment.

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