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      Root Inc.

      Engaged employer

      Root Inc. reviews

      Root - Bilingual Customer Service Representative Root Inc. Employee Review

      3.0
      6 Oct 2019
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Catered lunches, and no premiums for employee only health insurance

      Cons

      Bilinguals do not get paid any more then a regular rep, it is an email and phone job but bilinguals get no email time since “if they are on the phones they cover more service” but “we do not use our skill enough to get paid more for it” which was contradicting and upsetting

      Explore other reviews about Root Inc.

      5.0
      23 Apr 2026
      Sr customer experience representative
      Recommend
      CEO approval
      Business outlook

      Pros

      remote, anywhere in the world pays for license

      Cons

      no cons at the moment

      avatar
      Root Inc. Response
      2mo
      We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
      1.0
      30 June 2026
      Complex claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote, off on holidays, no weekends, and 9/5 schedule

      Cons

      Work load. Complex, siu, bodily injury and management are the main career paths. Not a lot of opportunities Because they only have personal auto.

      avatar
      Root Inc. Response
      1d
      We appreciate your contributions to Root during your time with us and wish you the best.
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