Increasingly toxic culture - Liability Manager Root Inc. Employee Review

3.0
4 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Good pto policy, fair benefits, technology works fairly well compared to old big ins co systems

Cons

Company seems increasingly directionless, most of claims and customer service management came from the same former company and just set up their old boys club here, absolutely zero transparency in pay- no pay scale- no bonus structure - other departments that are more tech focused get big raises and bonuses while claims is blown off as second or third class citizens

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Root Inc. Response
4y
Thank you for being a leader on Root’s Claims team. We hope to turn your time with us around to one where you feel valued and clear on our priorities. Transparency is so important to us, so we hope to make things right going forward.

Explore other reviews about Root Inc.

5.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

remote, anywhere in the world pays for license

Cons

no cons at the moment

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Root Inc. Response
2mo
We're glad you enjoy working where it works best for you in the US. Thanks for the 5-star review.
1.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Fully Work From Home. Unlimited PTO

Cons

Management was terrible. Awful communication. Favoritism.

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Root Inc. Response
1w
We appreciate your contributions to Root during your time with us and we wish you the best.
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